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PLATFORM SPEED AND EXCELLENCE
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19Marketplace is built upon Jamcracker's Services Delivery Network (JSDN), giving us the ability to add new services quickly and enable our partners to resell an ever-growing portfolio of managed services for small and medium companies.
As a partner of 19Marketplace, your customers will enjoy access to ever increasing services and rich administrative functionality, including:
- Single point provisioning
- Single sign-on
- Settlement for a wide array of heterogeneous services
- Help desk services
- Billing and collections
- Hosted services delivery platform
- 24x7 infrastructure management
Modular APIs are available for adding new content, services and applications. Key components necessary for on-demand delivery include access control, identity management, user profile management, service cataloging, promotion management, personalization and bundling.
Platform Features and Capabilities
Service Management and Bundling
Service creation & approval
Service bundling from different vendors
Service subscription management
Automated service provisioning based on user events
Service test drives
Administration and Support
Delegated administration
Self-service registration and account management
Centralized customer support
Proxy management of accounts
Instant Reseller Stores
Self-service reseller enablement
Easily customizable branding
Web-based merchandising and pricing
Email notifications
End User Portal
Single-sign-on access to all services
Single point of access for support
Single bill and invoice
Centralized user and license management
Comprehensive reporting
Customizable home page
Service Pricing & Billing
Subscription and one-time-charge pricing
Order management
Credit Card payments
Invoicing and Collections
Integration and Standards Support
Standards based, multi-tenant architecture
Web Services/WSDL
Java/JCA/JMS support
.net support
Active Directory and LDAP support
SML and SAML for single sign-on
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